Refund Policy

We’re all about bringing joy, one cookie at a time!
Since our treats are baked fresh and made to order, they can’t be returned, exchanged, or refunded once they leave our oven.

Make sure your shipping details are spot-on!
If you catch a mistake in your address, email us at whiskinguplove@gmail.com ASAP—before your cookies head out! Once they’re shipped, we can’t make any changes, re-send, or refund.

After your order is on the road or marked delivered, it’s officially yours.
If your package seems to have gone missing after delivery, your local post office is the best place to start a cookie hunt.

Shipping delays happen (unfortunately!).
Weather, truck trouble, strikes, or other surprises can slow things down. We wish we could control that, but in those cases, refunds or replacements aren’t possible.

We’re so grateful for your sweet support and understanding. Thanks for understanding and for being part of our cookie-loving crew!